Operation
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TricoNet / TWN Internet Service
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About Wi-Power
What is it?
Wi-Power is secure, high-speed wireless access and the next generation of Internet connectivity. Wi-Power provides true high-speed broadband Internet access.
How does it work?
Wi-Power connects to the Internet with download speeds starting at 384 Kbps. using state of the art synchronized transmissions, Wi-Power technology addresses even the unique challenges of rural communities. Customers enjoy the security of a dedicated high-speed wireless connection without the use of cable, phone lines or satellite.
Cost Effective
Wi-Power is an affordable broadband solution. Often times, Wi-Power is less expensive than alternative techologies such as cable, DSL and satellite.
How Do I Sign Up?
Wi-Power is being offered by Power Cooperatives throughout the United States giving consumers additional broadband choices combined with the stability of a trusted Utility provider. To find out if Wi-Power is offered in your area, please call. 1-877-877-6861.
Faster Speeds
Download speeds up to 1.5 Mpbs, so it's easy to choose the plane that's right for you.
Increased Security
Wi-Power safeguards sensitive and proprietary information by securing data with industry standard encryption. In fact, every customer is provided with a dedicated wireless connection.
Reliability
Wi-Power's proven technology is always on, always available, and does not require a traditional wireline connection.
Superior Customer Care
Wi-Power offers timely troubleshooting and support services 24 hours a day, 7 days a week. Local technicians and sales support personnel are available to assist with your Internet needs.
Frequently Asked Questions About TRICO/TWN Internet Service
How do I subscribe?
Call (866) 897-7366 Monday thru Friday, 5:00 a.m. to 6:30 p.m, and Saturday from 5:30 a.m. to 2:00 p.m, or email us at: customersvc@powerc.net.
What is the relationship between TransWorld Network Corporation (TWN) and TRICO?
TWN and TRICO have partnered to provide TRICO’s members with communication services like Long Distance and Internet.
Who is TWN?
TWN is the exclusive communications partner of TRICO and over 115 electric cooperatives throughout the United States.
What is cost of dial-up Internet service?
The new price of unlimited dial-up service is $14.95 per month for an Internet-only account. Discounts may apply if Internet is bundled with other products.
How do I get a discounted Internet rate?
If you bundle an unlimited dial-up Internet plan with TRICO/TWN’s long distance service for a one-year term, you save $1.00 per month on your dial-up Internet service. If you also add paperless e-bill to your bundle, you qualify for a savings of $2.00 per month on your Internet service and a discounted rate on your state-to-state calls! Certain restrictions and early termination fees may apply – please call (866) 897-7366 for details.
How often will I receive a bill?
TWN sends monthly bills for service. You will receive your bill on or about the same day every month.
What are my billing options?
TWN offers the following billing options:
• Paper Invoice
• E-bill Paperless Invoice
How can I pay my bill?
TWN accepts money orders, checks, credit cards and electronic bank withdrawals. Please note – All automatic bill payments must be made with TWN. The proper paperwork can be found in your first TRICO/TWN invoice.
What are the hours of technical support?
TWN provides support 24 hours a day, 7 days a week.
Who do I call if I need help?
For all technical support, billing questions and information on additional products and services, please call (866) 897-7366
How do I get Power-Up Internet Accelerator?
A simple download. Please refer to the instructions that came with your account or call a TWN customer service rep.
What is the disconnection fee?
If you are on a no-term Internet plan, there are no disconnect or early termination fees. If you subscribe to a 1-year discounted bundle-term plan, you will be subject to a $30.00 disconnect fee as well as an early termination fee equivalent to 3 months of Internet access charges.
Triconet Support Information
Technical Support is available for our Internet subscribers at the following: Phone support at (866) 272-4650.
System IP Addresses (DNS) Primary: 63.215.215.10 Secondary: 64.68.232.8 Mail Server Outgoing Mail (SMTP): mail.triconet.org Incoming Mail (POP3) : mail.triconet.org |
Dial in information Local Dial in Phone number for Triconet Internet Access: Tucson and surrounding communities: (520)-829-4162 If Tucson is outside of your local calling areas, please visit www.powerc.net to determine your dial up number. |
Click here for Terms and Conditions of Service and Customer Agreement