Payment Arrangements & Billing Options
BUDGET BILLING: Even out your electric bills from month-to-month! Trico offers two programs:
- Levelized Budget: On this plan, the amount you owe is recalculated every month based on the last eleven (11) months’ kilowatt-hour usage plus the number of kilowatt-hours used in the current month. Though the plan helps makes your payments more even, the amount you pay is not the same every month.
Fixed Budget: On this plan, your payment is the same every month. The amount is calculated once a year based on the last eleven (11) months’ kilowatt-hour usage plus the number of kilowatt-hours used in the current month. Every May the account is evaluated and adjustments are made if necessary.
- Your name must appear on the account.
- Your account must have a good credit history. This means that there must not be no more than two delinquencies within the last 12 months and no disconnects for nonpayment.
- Your account must be on a residential or small commercial rate. If your account is on any other rate, please contact a key accounts representative.
- Other charges will be added to the monthly budget amount.
- If you fail to maintain good credit, you will immediately be returned to the regular billing plan and not allowed to participate in the Budget Billing plan again until you have reestablished good credit. At this time, it is your responsibility to let us know if you wish to resume participation in the program.
- Your account must be paid in full before changing it to budget billing.
- Call Trico's Member Services at 744-2944 to sign up!
If you can’t make your electric bill payment on time, you may be able to make special payment arrangements with our member services department. The following rules regarding payment arrangements were adopted by the Trico Board of Directors in December of 2003:
- No arrangements on accounts with less than a 12 month history.
- No arrangements on accounts with an inadequate deposit.
- Arrangements are limited to a maximum of two extensions per year.
- A 12 month moratorium is put on future arrangements on accounts with a broken arrangement.
- Trico does not accept personal checks for payment to reconnect services disconnected for nonpayment.
- Service requests for reconnection of electric service due to non-payment will be handled within the hours of 6:00 a.m. and 5:00 p.m., seven days per week.
- Calls for restoration of service must be received before 5:00 p.m. for same day service (overtime charges may apply).
- Trico does not accept payment in the field on delinquent accounts. You may pay your bills using any of the payment options Trico offers.
- Service will not be reconnected until payment is credited to your account.
- The customer must request reconnection.